About Bliss Moments Snow
A Queenstown landmark built on the belief that true luxury is always personal, in-person, and unforgettable.
Meet the TeamHeritage begins
Reimagined
Awards
From Grand Hotel to Gaming Icon
Originally opened in the 1920s as a grand alpine retreat, the building was restored and reimagined as a world-class hotel and casino. Every marble arch and chandelier tells a story of glamour, discretion, and reinvention.
Today, Bliss Moments Snow stands as Queenstown’s premier in-person entertainment destination, blending heritage architecture with modern luxury.
Explore the Venue
Then
Now
“We preserved the soul of the building while introducing a new chapter of immersive luxury.”
What We Believe
Human First
Technology should never replace the warmth of a handshake, the skill of a dealer, or the intuition of a butler.
Discretion
Privacy is the ultimate luxury. We protect our guests with rigorous protocols and a culture of trust.
Craft
Every detail, from a cocktail garnish to a suite fragrance, is selected with intention and care.
Awards & Recognition
Our commitment to in-person excellence has earned recognition across hospitality, design, and responsible gaming.
Best Luxury Casino
2024, 2025
Five-Star Hotel
Forbes Travel
Michelin Plates
3 Restaurants
Green Hospitality
Sustainability
The People Behind the Experience
Marco Lindt
Executive Chef
Three Michelin-starred restaurants before leading our kitchens.
Eleanor Vance
Head Butler
British Guild of Butlers certified with 20 years of private service.
James Chen
Casino Director
Oversees all gaming operations and VIP host programmes.
Sofia Moreau
Chief Concierge
Connects guests with bespoke experiences across Queenstown.
Signature Projects
Obsidian Penthouse
A full-floor residence with 270° views and a private lift.
Royal Poker Club
A tournament venue hosting championship events and private satellites.
Secret Spa
A sound-engineered wellness complex with cryotherapy and biohacking.
Experience the Difference
Whether you are visiting for a night of gaming, a gourmet dinner, or a week of alpine luxury, our team is ready to welcome you in person.
Plan Your Visit